Coronavirus policy

Coronavirus policy

Following government guidance on the Covid-19 outbreak, Discover will be temporarily closed from Wednesday 18 March until further notice.

We are planning for closure until the end of April but will reevaluate as government guidance changes in the coming weeks. Do continue to check our website and social media where we will update as things progress.

Any tickets purchased for visits until end of April will be automatically credited to customer bookings accounts and can be used for future purchase when we reopen. Once this credit has been processed, customers can also choose to donate by visiting our donate page and using some or all of their credit as a donation. If they require a full refund to their card they can contact us by email and this will be processed.

Please bear with us as we process these transactions in the coming days.

As a charity, income from customers buying tickets, visiting the shop and café and hiring space contributes substantially to our revenue. Whilst Discover is following Government guidance to remain closed, we are facing the loss of funds from not being able to welcome visitors into the building. If you would like to donate to help Discover through this period, you can donate here.

We would appreciate your support at this crucial time, which will help our operations continue whilst we look forward to reopening.

 

We will continue to be contactable on bookings@discover.org.uk

Many thanks for your support.