Visitor Services Supervisor – Front of House (Summer Fixed-Term)
Application closing on Sun 1 Jun 12am
Discover is the UK’s first Story Centre for children aged 0-11 and their families. Based in Stratford, east London, 100,000 children and adults visit our venue each year. Our aim is to create a love of language, literature and stories. At the heart of the centre are our purpose-built Story Worlds and Story Garden which are creative play spaces designed to inspire children’s curiosity and imagination.
Our interactive exhibitions immerse families in the world of their favourite authors and illustrators. We also have a story-telling space where we develop and deliver a programme of bespoke events for 0-3s. Throughout the year we invite much-loved and up-and-coming authors, illustrators, poets, musicians, artists and storytellers to run workshops and events.
Alongside the offer in our venue, we also deliver an extensive range of activities externally, running programmes or one-off sessions or events in schools, libraries, children’s centres, shopping centres, and parks.
This role will support us during our busy summer period as part of the Operations team, working closely with other Visitor Services Supervisors (Front of House, Café, Retail and Bookings) to oversee the operational elements of Discover to ensure visitors to the centre enjoy a pleasant experience. As a team of Supervisors, they are responsible for the day-to-day smooth operation of the centre, facilities, reception, retail, café and staffing requirements.
Contract
Full-time, 40 hours per week.
Fixed term contract to 1 September 2025, with potential to extend to December 2025.
Salary
£29,120 per annum
Job Description
Please read full Job Description here.
Application
Application via CV, cover letter and completed Equality and Diversity Monitoring Form to recruitment@discover.org.uk by midnight, Sunday 1 June 2025
Interviews on site at Discover on 6 and 9 June 2025.
Discover values diversity and is an equal opportunities employer.
Registered charity no 10070468
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